Closing the SDOH Gap for David

Smarter Transportation. Healthier Outcomes.
 

The Challenge

David, 62, had recently missed two follow-up cardiology appointments—not due to a lack of desire to attend, but because he lacked reliable transportation. With no reliable transportation and a health condition that couldn’t wait, David was caught in a loop of missed care.

What KokuaNet Did

We swiftly assessed David’s transportation accessibility and determined he was at low risk (score: 6). Within hours, we matched him with a local, trusted ride provider located just 10 miles away. The referral was accepted in under 12 hours, enabling David to attend his appointment without stress or complications.

Results 

David needed a straightforward solution to a significant barrier. KokuaNet successfully bridged that gap in less than a day—without the need for visits or hassle—through smart coordination and expedited care. 

Gap Closed

  • Needs:
    Transportation Assistance
  • Turnaround: 20 hours
  • Cost Avoidance: ~$2,300