REDUCE PREVENTABLE HEALTHCARE UTILIZATION
KokuaNet for Hospitals: From Referral to Resolution
Your teams work tirelessly from diagnosis to discharge, but what happens to patients after they leave? Hospitals face increasing pressure to reduce readmissions and manage costs, yet recovery can falter due to unstable housing, limited food access, unreliable transportation, and lack of social support. These social determinants of health (SDOH) not only impact quality of life but also significantly influence health outcomes and costs. At KokuaNet, we help hospitals bridge the gap between clinical care and everyday life. Our solutions address the social and environmental barriers affecting recovery, ensuring patients continue to progress after discharge.

Readmissions Penalties
In 2023, the Centers for Medicare & Medicaid Services (CMS) penalized over 2,200 hospitals, totaling more than $320 million in readmission penalties (KFF Health News, 2023). Patients with three or more Social Determinants of Health (SDOH) risk factors are twice as likely to be readmitted within 30 days of discharge, according to findings published in JAMA Network Open (BMJ Open, 2022).

Associated with Unmet Social Needs
One in three emergency room (ER) visits is associated with unmet social needs (Health Affairs, 2020). Patients lacking access to transportation or food are 50% more likely to visit the emergency department unnecessarily (CDC SDOH Brief, 2024).

Processes to Assess SDOH
Discharging patients to their homes without addressing social barriers can lead to worse health outcomes. Currently, only 34% of hospitals have a standardized process to assess SDOH before discharge (AHA, 2020).

Burnout Related to SDOH
Nurses and case managers spend up to 20% of their time managing social barriers instead of focusing on clinical work. Additionally, 56% of care managers report experiencing burnout due to inadequate support for addressing SDOH, according to the HealthLeaders 2025 Care Management Survey (HealthLeaders Media).
YOUR CHALLENGES, SOLVED WITH KOKUANET
We Help Hospitals Streamlining SDOH Care—Without Extra Workload
KokuaNet serves as an extension of your discharge team, helping you provide comprehensive care that continues beyond your facility. Let’s work together to reduce avoidable readmissions, enhance patient recovery, and equip your staff with the necessary tools to integrate SDOH into patient care without increasing their workload.
Timeline
Example Patient Journey Timeline
Name: Maria T.
Age: 66
Primary Diagnosis: Congestive Heart Failure
Insurance: Medicaid + Medicare Dual Eligible
Social Context: Lives alone, has limited mobility, recently lost a spouse, lacks a car, and struggles with nutrition.
DAY 0: Maria Admitted to the Hospital
Maria is admitted for severe pneumonia. After three days of treatment, the hospital begins planning for discharge. The care team’s goal is to ensure she remains stable at home and avoids a preventable readmission — especially given the hospital’s value-based care commitments and readmission penalty risk.
DAY 3: SDOH Screening with KokuaNet
As part of discharge planning, a nurse initiates KokuaNet’s digital SDOH screener at Maria’s bedside. The form, completed in under five minutes, reveals food insecurity, transportation limitations, and feelings of isolation. KokuaNet instantly generates a risk score — identifying Maria as high risk for readmission — and triggers a proactive SDOH resolution workflow.
DAY 3.5: Community Matching + Availability Verification
KokuaNet uses Maria’s needs and ZIP code to identify verified, local community-based organizations (CBOs). Within minutes, she’s matched with a Meals on Wheels provider, a local transportation service for follow-up appointments, and a nearby senior center for grief support. KokuaNet automatically verifies availability with each provider and begins closing the loop — rerouting requests if needed.
DAY 4: Discharge with SDOH Gaps Closed
On the day of discharge, KokuaNet confirms that all referred services are scheduled and ready. The discharge team receives a digital summary showing completed referrals, appointment times, and contact info. This ensures that Maria leaves the hospital not just with medical instructions — but with real-world support already in motion.
WEEK 1: Patient Follow-Up + Gap Verification
KokuaNet sends automated follow-up messages to Maria: “Did your meals arrive?” and “Did you make it to your appointment?” Her responses feed directly into the platform. If a response is missing or “No,” KokuaNet reopens the referral and escalates to a backup provider — ensuring no gap is left unresolved. In addition to messages, we also make outbound phone calls to the patient and/or their family if specified.
WEEK 4: Outcome Reporting + Hospital Insights
KokuaNet aggregates Maria’s case into hospital dashboards, showing time-to-service, referral resolution, and patient satisfaction. Her readmission risk was mitigated, all services were verified, and she rated the experience 9/10. These outcomes contribute to CMS quality measures, ACO reporting, and internal quality improvement efforts.
SEE THE VALUE OF CLOSING GAPS IN REAL TIME
KokuaNet: Cost vs Benefit Calculator for Hospitals
Our interactive calculator helps hospitals estimate the impact and value of closing social needs gaps using KokuaNet’s closed-loop referral system. By entering your total annual discharges, percentage of patients screened for social needs, and an average number of social needs, the tool estimates your total program cost using our pay-for-performance model. It then calculates projected healthcare savings — based on avoided ER visits, hospitalizations, and other costly outcomes — to show your net benefit and return on impact. It’s a clear, data-backed way to see how verified gap closure improves health outcomes and your bottom line.
A smarter way to measure impact. This interactive calculator estimates your hospital’s ROI by comparing program costs with savings from reduced ER visits, readmissions, and other avoidable outcomes
Estimated Results include
- Projected KokuaNet program costs based on patient needs and service levels
- Estimated cost avoidance driven by fewer emergency department visits and preventable readmissions
- Quantified patient impact measured by identifying and addressing care gaps | Improvements in health equity tied to resolved gaps across zip codes and populations
- Net value shows total savings after accounting for program costs.
This calculator provides estimates only and does not represent a formal quote or guaranteed pricing.
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Pricing
Performance Based Pricing
We ONLY bill when the result is REAL
Low Risk Employee
$100/ Gap Closed
- Risk based on SDOH acuity
- Local CBO Match
- Service Date Confirmed
- Service Verified
Medium Risk Employee
$150/ Gap Closed
- Risk based on SDOH Acuity
- Local CBO Match
- Service Data Confirmed
- Service Verified
Premium
$200/ Gap Closed
- High Risk Patient
- Local CBO Match
- Service Date Confrimed
- Service Verified