MCOs

CLOSE SDOH GAPS

When Social Needs Go Unmet, Everyone Pays the Price.

As a Managed Care Organization (MCO), you know that addressing health is only part of the equation when it comes to supporting your members. Basically, it’s not just about doctors and diagnoses; it’s about having safe housing, access to food, transportation assistance, and more. These social determinants of health (SDOH) not only impact quality of life, but also significantly influence health outcomes and costs.

Challenges in Partnering with CBOs
50% OF MCOs REPORT

Challenges in Partnering with CBOs

Community-Based Organizations that provide services such as housing, food, and transportation are often fragmented, underfunded, and poorly integrated with healthcare systems. This leads to difficulties in coordinating care plans that extend beyond clinical services. Over 50% of MCOs report challenges in partnering with CBOs due to limited capacity or infrastructure (Health Affairs).

4.5x Higher Annual Healthcare Costs
INDIVIDUALS WITH SDOH ISSUES INCUR

4.5x Higher Annual Healthcare Costs

Medicaid enrollees with two or more SDOH issues are three times more likely to visit the ER and incur healthcare costs that are up to 4.5 times higher compared to those without unmet social needs (JAMA Network Open, AJMC).

Inability to Follow Up
60% OF CASE MANAGERS REPORT

Inability to Follow Up

Staffing shortages in case management have increased by 22% in the past five years. Consequently, over 60% of case managers report being unable to follow up with all high-risk members, leading to gaps in care and preventable escalations (CMSA Today, Shearwater Health).

CLOSE GAPS. LOWER COSTS. IMPROVE OUTCOMES

Measurable Results That Matter to MCOs

Our platform empowers you to take decisive action without overwhelming already stretched teams — helping you close SDOH gaps, ease pressure on ERs, minimize readmissions, and boost STAR ratings through verified service delivery.

Time-to-Closure

Track the average number of days from referral to confirmed service delivery — all in real-time.

Verified Gap Closures

Ensure proper service completion with patient-confirmed outcomes, not just referrals sent.

Cost Avoidance

Measure the estimated savings from reducing avoidable ER visits, readmissions, and unmet social needs.

SDOH Risk Prevalence

Gain insights into social risk factors broken down by population, zip code, or acuity level.

Equity Metrics

Monitor performance by income, ethnicity, and geography to support CMS health equity goals.

Referral Performance

Stay informed with data on CBO response rates, retrigger frequency, and average time to service acceptance.

Housing Assistance
Food Access Programs
Transportation Services
SEE THE VALUE OF CLOSING GAPS IN REAL TIME

KokuaNet: Cost vs Benefit Calculator for MCOs

Our interactive calculator helps Medicaid MCOs understand the true value of closing SDOH gaps. By entering your member population and average number of social needs, the tool estimates your total program cost using our pay-for-performance model. It then calculates projected healthcare savings — based on avoided ER visits, hospitalizations, and other costly outcomes — to show your net benefit and return on impact. It’s a clear, data-backed way to see how verified gap closure improves health outcomes and your bottom line.

Quickly calculate ROI by weighing the cost of closing SDOH gaps against projected savings from reduced high-cost care.

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Estimated Results include

  • Program Cost: Based on pay-for-performance pricing.
  • Cost Avoidance: From reduced emergency room visits and readmissions.
  • Net ROI: Total savings minus service costs.
  • Equity Impact: Analyzed by zip code and demographic trends.

This calculator provides estimates only and does not represent a formal quote or guaranteed pricing.

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    Pricing

    Performance Based Pricing

    We ONLY bill when the result is REAL

     

    Low Risk Employee

    $100/ Gap Closed

    • Risk based on SDOH acuity
    • Local CBO Match
    • Service Date Confirmed
    • Service Verified
    Learn More

    Medium Risk Employee

    $150/ Gap Closed

    • Risk based on SDOH Acuity
    • Local CBO Match
    • Service Data Confirmed
    • Service Verified
    Learn More

    High Risk Employee

    $200/ Gap Closed

    • High Risk Patient
    • Local CBO Match
    • Service Date Confrimed
    • Service Verified
    Learn More